Frequently Asked Questions

Business continuity management (BCM) is a comprehensive approach that ensures your coffee shop/roastery can continue its operations during and after a disruption. This creates resiliency for your business.

We use the terms Business Continuity Management and Contingency Planning interchangeably.
Yes, the Resilience Assessment is our gift to you.
If we decide to work together, I’ll be sending you details that I need from you to get started.
No worries! Sometimes, it just isn’t a right fit and that’s perfectly OK!
Yes! While most of our clients are located in the United States, the standards and methods we use are internationally recognized, allowing us to also work with specialty coffee shops and roasters across the globe.
Depending on who you ask, some will say yes and some will say no. We like to keep things simple by saying Contingency Planning and Business Continuity serve the same purpose… to keep your specialty coffee shop prepared for and moving through a disruption to your business.

In this phase, you are newly launched, cash flow may be limited, and profitability is typically not yet reached.
In this stage, you have a foothold in the market, steady customer base and increasing revenue
In this stage, you have a strong market presence and predictable cash flow.